Facility Management Software: Gaps and Fixes
Global facility leaders use facility management software to streamline and manage building functions. It is estimated that 70% of buildings use FM software. A CAGR of 10.94% is projected for the international facility market until 2027, and the market will be worth USD 87.13 billion.
Facilities professionals continue to complain that facility management software does not provide immediate facility solutions.
The question is why? It’s because FM software has some gaps. Facility management software has a few gaps, which this article examines to identify a few options that can boost its productivity.
Before addressing the gaps & fixes,
Common Facility Management Software Used in the United States
i) CAFM (Computer-aided Facility Management Software)
The CAFM software can be used to plan, execute and monitor building maintenance activities. Moreover, it can help you improve customer service, asset management, space reservations, and facilities management.
ii) CMMS (Computerized Maintenance Management Software)
Managers, custodians, maintenance technicians, and other personnel of facilities use CMMS to manage maintenance and repair assets. Managing facility service requests, tracking work orders, organizing documentation, scheduling preventative maintenance, managing asset information, etc., are some common building management functions handled by CMMS.
iii) EAM (Enterprise Asset Management Software)
Software that manages assets in a company is referred to as enterprise asset management. According to its name, enterprise refers to a range of assets a company maintains across its departments, buildings, locations, and functions (such as Inventory, Human Resources, and Procurement).
As mentioned above, EAM software incorporates the above functions and business areas, with maintenance being less of a focus.
iv) IWMS (Integrated Workplace Management System)
Facility management software, such as IWMS, can enhance workplace productivity. In addition to buildings, infrastructure, and real estate portfolios are some applications of this technology.
With an IWMS, maintenance can be scheduled, capital projects tracked, and energy consumption can be minimized.
Gaps in Facility Management Software
The common FM software provides a long-term solution for managing building operations but is little help when emergencies like water leaks or fires arise. Here’s an illustration to display the point-
Consider the scenario in which a facility manager is away on leave, but field workers are working on a school repair. During a routine inspection, a worker notices that there is a leak in the facility, but does not know where the shut-off valve is located. When he calls the manager, he is unable to reach him.
His first move is to find the building map in the data repository room. Finding the site map that shows where the valve is located takes him around two hours. The school auditorium is flooded when he reaches the shut-off valves.
In short, without instant access to data such as built plans, site maps, etc. immediate solutions are not available for field workers to take action when things go south in a facility.
What is the Solution to Such Emergency Building Problems?
Facilities management tools in modern times are aimed at bridging the gaps in building management. In order to access all facility documentation and building data, developers are integrating mobile devices with interactive mapping software. All data is collected from data repository rooms in facilities, scanned, and stored in secure cloud storage.
This data is available to facility professionals via mobile apps. Now, thanks to mobile access, instant facility information can be accessed in an emergency without rushing to data repositories. What’s more? As this data is available in real-time, anyone with the credentials can access as-built plans, asset documentation, compliance data, construction data, and more on the go.
It is, therefore, a more convenient solution in compassion to CMMS and other facility management software, which is more complex. The best part is, that it is not necessary to have any technical knowledge to use these apps since they are extremely easy to use.
The facility management app is a great tool for everyone, from facility managers to field workers, to quickly resolve sudden facility issues.
Wrapping it up:
To amplify the workings of a facility and optimize building productivity on the go, it is best to opt for facility management software that comes with mobile access. Therefore, to enhance building operations, facility managers should go mobile and streamline their facility goals without having to bleed their pockets out.